taxesFile and Pay

Call Tips and Peak Schedule

We're here to help! We are committed to assisting you as efficiently as possible.

  • Check our list of toll-free numbers to find the one that applies to you.
  • Our hours of operation are 8 a.m. to 5 p.m. CST, Monday through Friday.
  • The best times to call are 8 to 10 a.m. and 4 to 5 p.m.
  • Have your 11-digit taxpayer number ready.

Be aware that call volume can be very high during peak tax filing periods.

Tax Assistance Peak Calling Periods Tax Filings
January 5 - 20 Annual/Quarterly/Monthly Sales Tax Peak
April 14 - 20 Quarterly/Monthly Sales Tax Peak
May 9 - 17 Annual Franchise Tax Peak
July 14 - 20 Quarterly, Monthly Sales Tax Peak
October 13 - 20 Quarterly, Monthly Sales Tax Peak
November 8 - 15 Extended Franchise Tax Peak

Note: Monthly sales tax reports are due on the 20th of each month. If the 20th falls on a weekend or holiday, the due date is the next business day.

Visit our Due Date Calendar for due dates on all Texas taxes.

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