comptroller seal Texas Comptroller of Public Accounts

FOR IMMEDIATE RELEASE

April 13, 2015

Texas Comptroller Glenn Hegar Marks 100 Days In Office With Taxpayer Bill Of Rights

(AUSTIN) — To mark his first 100 Days in office, Texas Comptroller Glenn Hegar today published the agency's Taxpayer Bill of Rights outlining his continued commitment to equitable and courteous treatment of Texas taxpayers.

“This past weekend marked my 100th day in office,” Hegar said. “From day one, I promised excellence in customer service from my office. With that in mind, I've published the Texas Taxpayer Bill of Rights which outlines my ongoing commitment to better serving our customers, the taxpayers of this great state.”

A short excerpt is provided here:

As a Texas Taxpayer you have the RIGHT to Fair and Equitable Treatment – We will treat you with the courtesy and respect you deserve, and we will give our full attention to your issue. No matter how large or how small the issue is, if it's important to you, it's important to us.

To view the full Texas Taxpayer Bill of Rights please visit the Comptroller's website at www.comptroller.texas.gov/about/bill-of-rights.php.

When he was sworn in as Comptroller of Public Accounts on Jan. 2, Hegar promised taxpayers an agency that would put their needs first, address concerns and issues in an efficient and respectful manner, foster an environment of transparency and accountability, and focus on the core responsibilities of the Comptroller's office.

“This agency is tasked with the responsibility of collecting and safeguarding taxpayer dollars,” Hegar said in a message to Texas taxpayers. “But in doing so, we must never lose sight of the fact that we are here to serve you. My Taxpayer Bill of Rights is designed to ensure that the service you receive from this agency not only meets your needs, but exceeds your expectations.”

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