The BDO is updating the Texas Broadband Development Map to ensure it accurately represents the current availability of broadband internet service throughout the state. Your data improve the map, which will inform the BDO’s decision-making process when awarding grants for qualifying broadband infrastructure projects.
No. However, failure to provide the requested information may negatively impact your ability to participate in the program or receive grant funding.
Yes. The BDO is updating the Texas Broadband Development Map based on current data. Every ISP in Texas is being asked to submit updated serviceability data to ensure the map accurately represents the current availability of broadband internet service throughout the state.
When the submission window opens, the BDO’s mapping vendor LightBox (LBX) will email the secure credentials needed to access the submission portal. Please sign into the portal using those credentials and follow the submission directions.
LBX will use the most recent contact information it has for communicating with ISPs. If you do not receive an email from LBX by Aug. 24, 2023, please contact the Texas ISP Coordinator to request your secure credentials.
Yes. Requested information submitted by an ISP is confidential by law. Entities opting to sign a confidentiality agreement (PDF) with LBX must complete the agreement and send it to TexasISPCoordinator@lightboxre.com.
No. ISPs that submitted a form previously do not need to submit a second confidentiality form.
Yes. Please refer to our ISP Submission Guide (PDF), Section 4, for more information.
Please refer to the ISP Submission Guide (PDF), Sections “Fixed List of Locations” and “Fixed/Mobile Coverage Areas” for details.
The ISP data submission window to update the Broadband Development Map began on Aug. 21, 2023, and will now close on Sept. 15, 2023 at midnight (central). Late submissions may not be included in the updated version of the map.
The BDO anticipates the updated map will be published on Jan. 1, 2024.
Please check this website for announcements regarding additional mapping updates.
For questions and technical assistance related to submitting mapping data, please contact the Texas ISP Coordinator.
Yes. For the ISP data submission filing, broadband availability data as of Aug. 21, 2023, must be submitted during the data submission window. For this round, do not submit future broadband availability data.
For more guidance, please refer to the ISP Submission Guide (PDF).
No. Deadlines are based on statutory requirements and time needed for data processing.
Yes. The BDO is requesting broadband availability data from all ISPs in the state, including satellite providers.
Yes. New ISPs that do not yet have a serviceable area in Texas should email the BDO indicating they do not have data to submit but intend to expand their footprint in Texas. Please include the name of the ISP, date of inception and current contact information in case BDO has follow-up questions.
Any ISP seeking to participate in the broadband availability data submission initiative that did not receive an initial request should provide their contact details, including email, phone, contact name, contact title and organization name to the Texas ISP Coordinator.