Be aware! eSystems/Webfile will time out after 30 minutes of inactivity. Your work will not be saved.
Uploading File: Providers and subsidiaries requesting a refund must submit all required information to the Comptroller in a file that must be in comma-delimited (CSV) format. The Comptroller can request additional documentation during the verification process and will deny refunds if all required and supporting documentation is not provided.
Browse and choose the file to be uploaded. It is recommended you upload your file with full details of the transactions as early as possible to avoid peak traffic.
For details on the file format, refer to Sales Tax Refunds for Providers of Cable Television, Internet Access or Telecommunications Services.
If your question is not addressed here, contact us.
In 2015, the Texas Legislature passed House Bill 855, which requires state agencies to publish a list of the three most commonly used Web browsers on their websites. The Texas Comptroller’s most commonly used Web browsers are Google Chrome, Microsoft Internet Explorer and Apple Safari.