8 a.m. to 5 p.m. Mon. - Fri.
Check your local office for days and hours of operation. Offices are closed on national holidays and may be closed or partially-staffed on state holidays. For taxpayer assistance any day of the week, we offer many services via the web and telephone. If you need to contact the agency via TDD equipment, please visit Relay Texas for assistance.
You will be asked to sign in and present photo identification to access state office buildings.
As always, services continue to be provided over the telephone at all of our offices 8 a.m. – 5 p.m., Monday thru Friday and online 24/7.
The following regional Taxpayer Services and Collections field offices are now offering walk-in service hours under a modified schedule:
The offices listed are open to the public during the following days and times:
Monday 9 a.m. - 4 p.m.
Wednesday 9 a.m. - 4 p.m.
Friday 8 a.m. - 12 p.m.
You are encouraged to call before visiting these offices to obtain specific guidance and direction for your planned visit.
Choose a service and a field office location from the below dropdown lists to get location details for Taxpayer Services and Collections service or Audit service. Please note that not all field office locations provide both Taxpayer Services and Collections and Audit services.