8 a.m. to 5 p.m. (CST)
Mon. - Fri.
If you plan to visit the Comptroller’s Austin area offices, note the traffic pattern changes and the limited availability of metered parking due to the State of Texas Capitol Complex construction project.
Check your local office for days and hours of operation. Offices are closed on national holidays and may be closed or partially-staffed on state holidays. For taxpayer assistance any day of the week, we offer many services via the web and telephone. If you need to contact the agency via TDD equipment, please visit Relay Texas for assistance.
You will be asked to sign in and present photo identification to access state office buildings.
Taxpayer Services and Collections field offices collect delinquent taxes and provide taxpayer service to promote compliance with the tax laws administered by the Texas Comptroller of Public Accounts. Field offices do not accept credit cards.
* On Mondays, these field offices are open 8 a.m. to 6 p.m. They are closed to the public Tuesdays through Fridays. If you need assistance during that time, check our virtual field office or visit a nearby office.
Audit Division field offices can assist you by processing audit payments and performing necessary file maintenance for taxpayers who are currently being audited.
In 2015, the Texas Legislature passed House Bill 855, which requires state agencies to publish a list of the three most commonly used Web browsers on their websites. The Texas Comptroller’s most commonly used Web browsers are Google Chrome, Microsoft Internet Explorer and Apple Safari.