Reservations for a rental car may be made through your designated travel agency or by contacting the rental car company directly. If a traveler is flying somewhere and then picking up a rental vehicle, have the travel agency book the rental car at the same time they book the airfare.
When making a reservation, be sure to provide the name of the state entity of which you're employed and the state entity or Texas Smartbuy Member contract rate identifier number. Upon completion of the reservation, be sure to verify the rates and get a confirmation number. When picking up the vehicle, give the rental agent the confirmation number and, again, provide the name of the state entity of which you're employed and the state agency or Texas Smartbuy Member contract rate identifier number. If you are unsure of the appropriate contract rate identifier, contact your travel coordinator. (Important: Be sure your rental is booked on the state contract rate. If not, your rental will not be covered under the contract provisions or with the appropriate insurance coverage.)
Make advance reservations. If you walk up to the counter at the rental car location without a confirmed reservation, there may not be cars available for rental.
If the vendor is sold out when you call to make the reservation, contact another contract vendor.