Retail Fuel Card FAQ

Volume Rebate applies when a customer account is paid within 30 Customer held days or less. Customer held days is the sum of days from the day U.S. Bank funds a transaction to the day payment is posted, including the beginning and ending days, minus 15.

Voyager Mastercard products: 1.80%
Voyager products: 1.80%
One Card with Fleet and Fleet virtual pay products: 1.35%
Discount interchange transactions*: 0.80%

Speed of Payment: An additional 0.04% rebate for each week gained, assumes payment between 22 - 30 Customer held days.

There are two methods for joining the Voyager network. Merchants interested in joining the Voyager network may simply follow either step below:

1. Process through a credit card terminal (swipe machine). Merchants should call their current credit card processing provider and see if Voyager can be added. If not, merchants should call one of Voyager's authorized processors as detailed on this list Authorized Voyager Network Processors ( docx ) to find a processor that best suits their needs.
2. Process transactions through Voyager's in-house program called TeleTrans.
   • No terminal is needed.
   • There are no set up or enrollment fees.
   • Transactions are called in over the phone or entered online by the merchant.
   • Payment is made to the merchant in 10 days or less.

Merchants wishing to receive a TeleTrans application or to ask any questions about the program should contact U.S. Bank Voyager Merchant Services at 832-486-1003. As soon as enrolled, participating merchants will automatically be listed on the Voyager website so Texas cardholders and other customers will know that their business accepts the card.

No. Tires may be purchased through Texas SmartBuy. However, if the purchase is considered an emergency maintenance purchase or specialty tire purchase, the purchase may be allowed with the card provided that the state procurement laws are followed.

It is best practice to create different pin numbers for cards to prevent fraud or employee misuse.

Yes, the U.S. Bank Voyager Mastercard is accepted wherever Mastercard is accepted. It works on both the Voyager Card and Mastercard networks, allowing you to use it for various transactions such as fuel purchases, maintenance services, and other related expenses.