taxes Property Tax Assistance

Appraisal Review Board (ARB) Training

For 2024 ARB training, we are offering a combination of training options that include one live in-person session, one live virtual session over the Property Tax Assistance Division (PTAD) Learning Portal and online self-paced videos that will become available in March 2024.

All virtual training options will be free of charge. The live in-person session requires payment to attend and space is very limited. The deadline for registration is March 22, 2024. Register ARB members on time so they complete training requirements prior to the scheduling of ARB hearings in 2024.

This training meets the requirements of Tax Code Section 41A.06 for potential arbitrators applying for inclusion in the Comptroller's registry of arbitrators and Tax Code Section 6.052(b-8) for taxpayer liaison officers (TLO) appointed to serve an appraisal district.

Training Requirements

Tax Code Section 5.041 requires the Comptroller's office to approve curricula, provide materials and supervise the training of ARB members. An ARB member who fails to timely complete the course and receive a certificate of course completion is not eligible to participate in hearings, vote on a determination of protest or be reappointed to an additional term.

  • New ARB members are not allowed to participate in hearings or vote on protest determinations until they complete the Comptroller's training course and a statement at the conclusion of the training session agreeing to comply with Tax Code requirements during ARB hearings.
  • Returning ARB members must complete the Comptroller's continuing education training course and a statement agreeing to comply with Tax Code requirements each year they serve. Please note that because of this requirement, an ARB member beginning the second year of his or her first term is not eligible to participate in hearings or vote on determinations of protest until he or she completes these requirements.

Training Calendar
Date and Session (all times Central) Location and Method Address
Online Streaming New Member- March 2024
Online Streaming Continuing Education- March 2024
PTAD Learning Portal Online
March 20, 2024- New Member
Wednesday 8 a.m.-5 p.m.

March 21, 2024 - Continuing Education
Thursday 8:30 a.m.-5 p.m.
Live/ Virtual Telecast

WebEx via PTAD Learning Portal
April 2, 2024 - New Member
Tuesday 8 a.m.-5 p.m.

April 3, 2024 - Continuing Education
Wednesday 8:30 a.m.-5 p.m.

San Antonio Region 20
Education Service Center
Maple/Mesquite Rooms

1314 Hines
San Antonio, TX 78208
Training Registration

ARB coordinators from every county must create a profile in the PTAD Learning Portal to register their members. The ARB coordinator dashboard allows the authorized user to enroll their members for a specified course once it is publicized in the portal. Members are responsible for creating their own account and logging into the PTAD Learning Portal to complete their required training session(s).

Registration Fees

Virtual training options are free of charge. All registrants completing the ARB training sessions online through the PTAD Learning Portal do not have to pay a registration fee.

The live in-person session requires a registration fee of $50 for all attendees. Attendees of the live in-person session must pay the registration fee whether an ARB member, an appraisal district employee or other attendee.

Make the registration check payable to the Texas Comptroller of Public Accounts and mail to:

Texas Comptroller of Public Accounts
Property Tax Assistance Division
Attn: Carmen Chavez
P.O. Box 13528
Austin, Texas 78711-9939

Please send any questions by email to or call our Technical Assistance line at 800-252-9121 (press 3).


An appraisal district or other registrant may request a refund for the live, in-person session prior to the March 22, 2024 registration deadline if an individual cannot attend a previously scheduled seminar. All refund requests must be received in writing before the registration deadline. To request a refund, send an email to that includes:

  • the registrant's name;
  • scheduled seminar date;
  • reason for requesting the refund; and
  • the check number of the original payment.

Refund requests received after the deadline will be denied.

Transfers and Substitutes

ARB coordinators can transfer or substitute a member's registration by logging into the coordinator dashboard in the PTAD Learning Portal and editing their enrollments

Training Day Information

If you register for the live virtual training session, you will receive an email about a week before the training session with instructions for logging into the PTAD Learning Portal. Check-in for the live virtual training session will promptly begin fifteen minutes before the start of the training session. Registrants may obtain the Appraisal Review Board Manual(PDF) or the Continuing Education Course for Appraisal Review Board Members (PDF) manual from their local appraisal district office or download the appropriate manual online.

Training sessions promptly begin and end at the times listed in the chart below.

Session Check In Starts Concludes
Live In-Person New Member 7:45 a.m. Local Time 8 a.m. Local Time 5 p.m. Local Time
Live In-Person Continuing Education 8:15 a.m. Local Time 8:30 a.m. Local Time 5 p.m. Local Time
Live Virtual PTAD Learning Portal New Member 7:45 a.m. Central Time 8 a.m. Central Time 5 p.m. Central Time
Live Virtual PTAD Learning Portal Continuing Education 8:15 a.m. Central Time 8:30 a.m. Central Time 5 p.m. Central Time

At the conclusion of each training session, ARB members must sign and return the sworn statement indicating agreement to comply with Tax Code requirements. Members will submit their signed and sworn statements to their local ARB coordinator.

The live in-person session concludes with an exit procedure detailed by our staff present at the training facility. Attendees must personally check-out with a staff member at the conclusion of each session to receive training credit.

The PTAD Learning Portal will monitor attendance at the live virtual session and provide a report to the Comptroller’s office at the completion of the session. A member who is not logged on for the entire session, will not receive training credit.

The online self-paced training sessions conclude with an acknowledgement that must be successfully submitted to receive training credit. Our office has access to all completion submissions for the online self-paced training sessions.

While circumstances beyond an ARB member's control may lead to late arrival to a live virtual or in-person training session or require an ARB member to leave a live virtual or in-person training session early, the Comptroller's office will not award certificates of completion to attendees who do not attend the entire training session.

ARB members who are unable to attend the full live in-person training session for which they registered may watch the online self-paced training or attend a live virtual training session. Transfer requests submitted for the live in-person session after the registration deadline are not eligible for a refund.

Certificates and Continuing Education Credit

Certificates of course completion will be available for download within the PTAD Learning Portal for those who complete the training and follow the instructions at the end of the training session.

New member training allows for eight hours of continuing education credit with the Texas Department of Licensing and Regulation (TDLR). Second day, or returning ARB member training, allows for four hours of continuing education credit with TDLR for property tax professionals. A TDLR number must be provided at registration to receive continuing education credit.

Please allow six weeks for continuing education credit to be posted with TDLR.