Effective Sept. 1, 2005, the 9-1-1 equalization surcharge rate is 1%.
Texas imposes three separate 9-1-1 emergency communications charges. Regional planning commissions, emergency communication districts, and poison control centers use revenue from these charges to establish 9-1-1 emergency service statewide and to provide for automatic number and location identification of wireless 9-1-1 calls.
Neither the 9-1-1 emergency service fees nor the equalization surcharge may be imposed on or collected from the state or the federal government.
Telecommunications service providers collect the 9-1-1 emergency service fee of 50 cents per month for each local exchange access line or equivalent local exchange access line, as defined in CSEC Rule 255.4. In addition, if a business service user provides residential facilities, each line that terminates at a residential unit and that is a communication link equivalent to a residential local exchange access line is charged the 9-1-1 emergency service fee. (See Texas Health and Safety Code, Section 771.071.)
The 9-1-1 emergency service fee may not be imposed on:
The 9-1-1 wireless emergency service fee is 50 cents per month on each wireless telecommunications connection. A wireless telecommunications connection is any wireless communication mobile station that connects a wireless service provider to the local exchange service provider using a number that contains a Texas area code. The 9-1-1 wireless service fee may not be imposed on any wireline 9-1-1 service. (See Texas Health and Safety Code, Section 771.0711.)
The 9-1-1 equalization surcharge is imposed on each customer receiving intrastate long-distance service, including customers in an area served by an emergency communication district, even if the district is not participating in the regional plan. CSEC Rule 255.1 establishes the rate at which the equalization surcharge is assessed. The current rate is 1 percent of the customer's intrastate long-distance charges each month. The surcharge is applied to the total amount charged for intrastate long-distance service, excluding local, state, and federal taxes. (See Texas Health and Safety Code, Section 771.072.)
The Comptroller's office sends the appropriate report form(s) to service providers that are responsible for collecting one or more of the 9-1-1 emergency communications charges. Service providers that do not receive the report form(s), or do not receive the correct report form(s), must contact the Comptroller's office to obtain the appropriate form(s). Service providers must file a monthly report, even if no 9-1-1 emergency service fees or surcharges are due. The data provided on each monthly report should include only the fees and/or surcharges actually collected from subscribers during the report period.
Service providers and business service users must use Form 54-100, Texas 9-1-1 Emergency Service Fee Report-Local Exchange Service Providers/Business Service Users (PDF) and Form 54-101, Texas 9-1-1 Emergency Service Fee Report Local Exchange District Supplement (PDF) to report and remit emergency service fees collected from customers for local exchange (landline) service. The report and the supplement page must be filed together each month.
Wireless service providers must use Form 54-103, Texas 9-1-1 (Wireless) Emergency Service Fee Report (PDF), to report and remit emergency service fees collected from wireless service customers.
Intrastate long-distance carriers must use Form 54-102, Texas 9-1-1 Equalization Surcharge Report (PDF), to report and remit equalization (and poison control) surcharges collected from their customers.
The due date for reporting and remitting the 9-1-1 wireless emergency service fee is the 20th day of the month following the month in which the wireless fee was collected (for example, April 20 for March collections).
The due date for reporting and remitting the 9-1-1 emergency service fee for local exchange (landline) access and the equalization surcharge is the 30th day of the month following the month in which the fee or surcharge was collected (for example, April 30 for March collections).
Service providers may retain an administrative fee of one percent of the gross amount of fees or surcharges reported each month.
A late penalty is assessed for failure to remit the fees or surcharges due on or before the due date for the report.
|Postmark||Penalty (percentage of net fees or surcharges due)|
|1 - 30 days late||5%|
|31 or more days late||10%|
|61 or more days late||Interest also accrues on net amount due|
Service providers may remit 9-1-1 emergency service fees and/or equalization surcharges by electronic funds transfer (EFT) using the TEXNET system.
To establish an EFT account with the Comptroller, call the TEXNET Hotline at (800) 531-5441, ext. 3-3010, or in Austin, (512) 463-3010, or visit the File and Pay webpage. Taxpayers must enroll in the TEXNET system at least two weeks prior to first usage of the system.
For questions regarding collection of the 9-1-1 Emergency Service Fee or the 9-1-1 Equalization Surcharge, please call the Texas Comptroller of Public Accounts toll-free at 800-252-5555, or in Austin, call 512-463-4600.
In 2015, the Texas Legislature passed House Bill 855, which requires state agencies to publish a list of the three most commonly used Web browsers on their websites. The Texas Comptroller’s most commonly used Web browsers are Google Chrome, Microsoft Internet Explorer and Apple Safari.