Your account is not eligible for renewal.
This could be for any of the following reasons:
Call the phone number on the Not Eligible for Renewal screen to talk to an account representative.
If your question is not addressed here, contact us.
In 2015, the Texas Legislature passed House Bill 855, which requires state agencies to publish a list of the three most commonly used Web browsers on their websites. The Texas Comptroller’s most commonly used Web browsers are Google Chrome, Microsoft Internet Explorer and Apple Safari.