taxesProperty Tax Assistance

Property Tax Videos

Taxpayers and practitioners are invited to participate in videos hosted by the Property Tax Assistance Division (PTAD). Texas Department of Licensing and Regulation (TDLR) continuing education (CE) credit is available in the amount listed with the video description. Some videos have interactive questions or quizzes, but they do not impact receipt of CE credit.

CE credits are not immediately posted to TDLR's website and must be separately entered. Please allow two weeks for CE credit to post. However, in the event of exceptionally large volume, posting time could take longer than two weeks. If credit is not posted after two weeks, you may inquire at

To receive continuing education credit with TDLR, you must forward your certificate and your TDLR number to

Google Chrome or Mozilla Firefox browsers offer the best functionality when viewing these videos. Other browsers are more likely to encounter issues with a video's interactive features and when printing the certificate.


If you are unable to print the certificate, you are likely running into a security issue with your computer, Web browser, Flash player or network that is preventing the file from opening in a new window. Please consult your organization's information technology department before implementing the following remedies.

Issue Suggested Remedy
Unable to print background on certificate Enable printing of background images
Unable to print certificate The certificate should open into a new browser tab or new window. If you do not find the certificate in another browser tab, you can try the following remedies:
  • Disable pop-up blocker
  • Clear browser cache
  • Clear Flash player cache
  • Enable all active X controls
  • Enable active content to run on computer
  • Enable compatibility mode
  • Add website as a trusted site
Still unable to print a certificate If you have tried the above remedies and still cannot get the certificate to work from your computer, take a screen shot of the final slide in the video when you enter your name, paste it into an email and send it to Be sure to include your TDLR number.

If you have any questions about the videos or certificate, you may inquire at 800-252-9121 (press 2 to access the menu and then press 1 to contact the Information Services Team) or by email at