Arbitration Information

The Comptroller's arbitration informational videos do not reflect changes from the 85th Regular Session or changes to the Comptroller rules, but are in the process of being updated to reflect those changes.

Applying for Inclusion on the Arbitrator Registry (Video)
This video discusses the statutory requirements for becoming an arbitrator, how to apply to the registry, the importance of procedures and how to get paid for service.

Binding Arbitration Basics for Appraisal District Staff (Video)
This video offers a general overview of binding arbitration for appraisal district staff new to the Texas property tax arbitration process and those seeking a refresher.

Binding Arbitration for Beginners (Video)
This video offers a general overview of binding arbitration for persons new to the Texas property tax arbitration process.

Taking Your Case to Binding Arbitration (Video)
This video gives a general overview of preparing for and taking your case to binding arbitration in the Texas property tax arbitration process.

Tax Code Section 41A.07 requires arbitrators to reside in Texas. Arbitration cases are first assigned to arbitrators residing within the county where the arbitration request was filed. If no arbitrators reside in the county where the request was filed, or if all arbitrators residing in the county decline the case, the arbitration is open to be assigned from a statewide list of eligible arbitrators. A list of arbitrators by their county of residence, along with a listing of their ineligible counties, is available on this website.

An arbitrator is not eligible for appointment to an arbitration case if any time during the preceding five years, he or she has:

• served as an appraisal district officer of employee;
• served as an ARB member;
• represented a person or entity for compensation in any Tax Code proceeding, including:
• a notice of protest filing;
• communications with appraisal district employees regarding a protested matter;
• protest settlement negotiations;
• any appearance at an ARB hearing
• any involvement in binding arbitration; or
• any involvement in either the district court or appellate court level of an appeal pursued under Tax Code Chapter 42; or
• served as an officer or employee of any firm, company or other legal entity that has represented a person or entity in any Tax Code proceeding (defined above).

Arbitrators desiring to be included on the Arbitrator Registry must file the Application for Arbitrator Registry - Individuals Only (PDF) with the Comptroller's office. Arbitrators must conduct arbitrations according to Tax Code Chapter 41A, Comptroller Rules 9.4251 - 9.4266 and all applicable laws.

Arbitrators who are currently on the Arbitrator Registry can make changes to the information included in the registry by completing the Form 50-708, Information Change For Arbitrator Registry (PDF), and returning it to the Comptroller's office. Arbitrators are required to notify the Comptroller’s office within 10 calendar days concerning changes to any of the following:

• arbitrator qualifications;
• eligibility to serve in specific counties;
• contact information; or
• any material change regarding information provided in the arbitrator’s registry application.

Failure to do so could result in immediate removal from the registry.

The Comptroller's office may remove an arbitrator from the registry if:

• the arbitrator fails or declines to renew his or her agreement to serve as an arbitrator; or
• the Property Tax Assistance Division (PTAD) director determines by clear and convincing evidence that there is good cause for removal.

Grounds for Removal
Good cause for removal includes when an arbitrator:

• is not qualified or becomes unqualified;
• is not eligible or becomes ineligible;
• fails to respond or refuses to comply with Comptroller requests for information;
• violated one or more provisions of Comptroller Rule 9.4260 (Arbitrator Duties), Comptroller Rule 9.4261 (Provision of Arbitration Services) or Comptroller Rule 9.4263(d) (Arbitration Determination and Award);
• engaged in repeated instances of bias or misconduct while acting as an arbitrator;
• engaged in fraudulent conduct; or
• engaged in the type or nature of the conduct that the PTAD director determines constitutes good cause for removal from the arbitrator registry.

Request for Removal
A person may request the removal of an arbitrator from the registry by filing a complaint within 60 calendar days of the last incident giving rise to the request. The complaint must include the following:

• a letter addressed to the PTAD director and signed by the complainant, that identifies the arbitrator requested to be removed and the Comptroller Rule 9.4262(b) grounds that constitute good cause for removal;
• at least one sworn statement from an individual with first-hand knowledge of the misconduct that includes detailed facts supporting the grounds for removal; and
• copies of all available communications exchanged between the arbitrator and the parties.

Requests for removal should be sent to:

Property Tax Assistance Division
Texas Comptroller of Public Accounts
1711 San Jacinto Blvd.
Austin, Texas 78701

To become eligible to serve as arbitrators, Tax Code Section 41A.06 requires persons seeking to become arbitrators, except attorneys, to complete 30 hours of training on arbitration and alternative dispute resolution procedures from a college, university, legal trade association or real estate trade association. The Comptroller's office further requires all new arbitrators to take the online training below to become eligible to hear arbitrations. The Comptroller’s office does not make recommendations for specific training providers or courses.

Required Arbitration Training Videos

The Comptroller's arbitration training videos are in the process of being updated to reflect changes from the 85th Regular Session or changes to the Comptroller arbitration rules.

Persons seeking to become arbitrators may watch the unchanged versions if they agree to watch the updated versions within 90 days of their posting to our website. For additional information or to request the videos links and the affidavit indicating your agreement, contact our Information Services team at ptad.cpa@cpa.texas.gov.