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Modified Hours and Locations for Walk-in Taxpayer Service
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E-cigarette Retailer Permit Requirement
E-cigarette retailers who intend to sell, store or make delivery sales of e-cigarette products to consumers in Texas must apply for an e-cigarette retailer permit by Jan. 1, 2022, per Senate Bill 248, 87th Legislature. An e-cigarette retailer must also have an active Texas sales tax permit. For more information, see the E-cigarette Retailer Permit or Frequently Asked Questions webpage.
High Call Volume
We are experiencing higher than normal call volume. While we are available Monday through Friday, 8 a.m.-5 p.m. Central Time, shorter wait times normally occur from 8-10 a.m. and 4-5 p.m. Please have your 11-digit taxpayer number ready when you call. For additional information, see our Call Tips and Peak Schedule webpage.
Modified Hours and Locations for Walk-in Taxpayer Service
Horas Modificadas y Ubicaciones para Servicio de Contribuyente en Persona
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The Comptroller's office communicates with taxpayers via the GovDelivery service. These informational messages are sent from the GovDelivery.com domain.
